Our Mission

Our mission is to provide reliable, friendly, high quality health care services based on scientific, reliable, friendly, high quality standards with a focus on patient, patient relatives and employee satisfaction by using all resources effectively with our expert staff equipped with the knowledge and skills required by contemporary medical science without compromising the ethical principles of the country's health needs.

Our Vision

To continue to be an organisation that adopts trust, dignity and patient privacy as a basic principle, works as a team with all its employees in this direction, stands out with its corporate identity, follows the highest level of medical practices in the international arena, combines its service power with health institutions in Turkey and abroad and provides contemporary health services at world standards.

CORPORATE PURPOSE;

To realise service production with minimum resources, in the shortest time, in the shortest time, at the least cost and error-free manner without interrupting service production and to meet the demands and needs of patients/relatives and employees.

For Our Patients;

• To provide services at international health standards,
• To ensure patient safety with evidence-based medical practices,
• Not giving up ethical values at every stage of treatment,
• To show a caring, compassionate approach throughout the treatment of our patients by all our health staff,
• To strengthen the technological infrastructure to provide high level health services,
• To understand patient expectations and continuously improve to provide services above expectations

For Our Employees;

• To keep our employees' unity and solidarity motivation high,
• To follow a transparent and open communication management policy for our employees,
• To create and maintain a healthy, peaceful and reliable working environment,
• To observe the material and moral rights of employees,
• Continuously reviewing, updating and improving the human resources policy,
• Recognising and rewarding employees who show high performance through performance evaluations to be carried out in certain periods,
• Providing continuous training and self-improvement opportunities for our employees,
• Providing the opportunity to develop professional knowledge and competencies, behavioural skills and leadership qualities through in-house and external trainings

For Society;

• To provide modern and technological health services to improve the quality of life of the society,
• To continue training, planning and coordination activities to improve the quality of life in co-operation with various institutions of the society,
• To provide the health services needed by the society with an environmentally friendly and environmentally friendly principle

GUIDING OUR SERVICE DELIVERY, "OUR VALUES";

Human Orientated;

Baskent University Hospital employees care about their patients with a friendly service approach and are committed to their patients. While meeting the current needs and expectations of our patients, we also try to understand their future needs..

We are Different;

Baskent University Hospital employees always feel the excitement of making a difference in the services provided by making use of science and aim to differentiate.

We are Participatory;

Our human resources are the most important value of our organisation. We will benefit from the knowledge, skills and experience of our employees in the process of achieving our vision.

We Pay Attention to Information Confidentiality;

As Baskent University Hospital employees, we show the necessary care to protect and keep confidential all kinds of information belonging to our patients and our institution.

We Respect the Rights of Patients and Relatives;

Baskent University Hospital employees carry out all their activities by respecting the rights of patients and their relatives.

We are Sensitive to Ethical Values;

Baskent University Hospital employees carry out all their activities in accordance with ethical values.

We Obey the Law;

Baskent University Hospital employees respect the law in all their activities.

We Prioritise Occupational Safety;

The safety of our employees, patients, relatives and other people who interact with our activities is our responsibility. It is therefore our duty to minimise the risks arising from our activities.

We Protect the Environment;

Our hospital considers it a duty to raise awareness of our employees and reduce the negative environmental impacts arising from our activities in order to contribute to the formation of a livable world..

We Believe in Quality Management Systems;

As Baskent University Hospital, we believe in the importance of implementing quality management systems and Health Service Quality Standards in accordance with our quality policy and continuous improvement in line with changing conditions and our needs..